Policies

Cancellation Policy

Online Distance Learning

Substitutions (in writing) are welcome anytime, but please notify us as soon as possible.

Early Cancellations (more than 10 days prior to the course date): Refund of the registration fee paid, less a $100 processing charge.

Late Cancellations (less than 10 days prior to the course date): Refunds cannot be issued.

Once your materials have been shipped, there are no refunds.

No shows on the day of training; You will have to re-register for your course by paying the entire course fee.

No refunds on bundle pricing. It is your responsibility to register for a Part Two course within one year.

If HSPI cancels a course, your entire registration fee will be refunded.

Special Needs –┬áIf you have language, literacy, or accommodation needs, call the office at 705-254-3752.

On-site Training

Once invoice is issued, cancellation will result in client being responsible for 50% of the training fees.

Late Cancellations (less than 25 days prior to the course date): Refunds cannot be issued.